.kedesa-conversations{max-width:1240px;margin:32px auto 70px;padding:0 18px;color:#fff}.kedesa-conversations *{box-sizing:border-box}.kedesa-conversations__header{display:flex;align-items:center;justify-content:space-between;padding:22px 26px;border:1px solid rgba(212,175,55,.38);border-radius:18px 18px 0 0;background:linear-gradient(145deg,#101010,#211c13)}.kedesa-conversations__header span{color:#d4af37;text-transform:uppercase;font-size:11px;font-weight:900;letter-spacing:.11em}.kedesa-conversations__header h1{margin:4px 0 0;color:#fff;font-size:28px}.kedesa-conversations__header strong{display:grid;place-items:center;width:48px;height:48px;border-radius:50%;background:#d4af37;color:#111;font-size:19px}.kedesa-conversations__shell{display:grid;grid-template-columns:350px minmax(0,1fr);min-height:680px;border:1px solid rgba(212,175,55,.28);border-top:0;border-radius:0 0 18px 18px;overflow:hidden;background:#101010}.kedesa-conversations__sidebar{border-right:1px solid #2b2b2b;background:#151515}.kedesa-conversations__search{padding:16px}.kedesa-conversations__search input{width:100%;height:44px;padding:0 14px;border:1px solid #353535;border-radius:10px;background:#0b0b0b;color:#fff}.kedesa-conversations__filters{display:flex;gap:7px;padding:0 16px 14px}.kedesa-conversations__filters button,.kedesa-conversation__actions button{border:1px solid #3a3a3a;border-radius:999px;background:#202020;color:#ddd;padding:7px 12px;font-weight:800;cursor:pointer}.kedesa-conversations__filters button.is-active{border-color:#d4af37;background:#d4af37;color:#111}.kedesa-conversations__list{max-height:610px;overflow:auto}.kedesa-conversation-row{display:grid;grid-template-columns:44px minmax(0,1fr) auto;gap:11px;align-items:center;padding:15px 16px;border-top:1px solid #242424;color:#fff!important;text-decoration:none!important}.kedesa-conversation-row:hover,.kedesa-conversation-row.is-active{background:#242016}.kedesa-conversation-row__avatar{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:#d4af37;color:#111;font-weight:900}.kedesa-conversation-row__copy{min-width:0}.kedesa-conversation-row__copy strong,.kedesa-conversation-row__copy small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kedesa-conversation-row__copy small{margin-top:4px;color:#aaa}.kedesa-conversation-row time{color:#777;font-size:11px}.kedesa-conversations__main{display:flex;flex-direction:column;min-width:0;background:#111}.kedesa-conversation__top{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:19px 22px;border-bottom:1px solid #292929;background:#171717}.kedesa-conversation__top h2{margin:0;color:#fff;font-size:21px}.kedesa-conversation__top p{margin:3px 0 0;color:#aaa}.kedesa-conversation-status{padding:7px 11px;border-radius:999px;background:#252525;color:#ddd;font-size:11px;font-weight:900;text-transform:uppercase}.kedesa-conversation-status.status-awaiting_business{background:#4b3810;color:#ffe18a}.kedesa-conversation-status.status-awaiting_customer{background:#183344;color:#9bdcff}.kedesa-conversation-status.status-closed{background:#282828;color:#aaa}.kedesa-conversation__messages{display:flex;flex:1;flex-direction:column;gap:13px;min-height:420px;max-height:500px;overflow:auto;padding:24px}.kedesa-conversation-bubble{width:min(78%,680px);padding:13px 15px;border:1px solid #303030;border-radius:15px;background:#1a1a1a}.kedesa-conversation-bubble.is-mine{align-self:flex-end;border-color:rgba(212,175,55,.42);background:#282214}.kedesa-conversation-bubble.is-theirs{align-self:flex-start}.kedesa-conversation-bubble span{display:block;margin-bottom:5px;color:#d4af37;font-size:11px;font-weight:900}.kedesa-conversation-bubble p{margin:0;color:#f6f6f6;line-height:1.55}.kedesa-conversation-bubble time{display:block;margin-top:7px;color:#777;font-size:10px}.kedesa-conversation__composer{padding:18px 22px;border-top:1px solid #2a2a2a;background:#161616}.kedesa-conversation__composer label{display:block;margin-bottom:7px;color:#fff;font-weight:800}.kedesa-conversation__composer textarea{width:100%;min-height:88px;padding:13px;border:1px solid #393939;border-radius:11px;background:#0c0c0c;color:#fff;resize:vertical}.kedesa-conversation__composer textarea:focus{outline:0;border-color:#d4af37;box-shadow:0 0 0 3px rgba(212,175,55,.13)}.kedesa-conversation__composer button{margin-top:10px;border:0;border-radius:9px;background:#d4af37;color:#111;padding:11px 18px;font-weight:900;cursor:pointer}.kedesa-conversation__actions{display:flex;gap:8px;padding:0 22px 18px;background:#161616}.kedesa-conversations__empty,.kedesa-conversations__placeholder{padding:30px;color:#aaa}.kedesa-conversations__placeholder{margin:auto;text-align:center}.kedesa-conversations__placeholder h2{color:#fff}@media(max-width:820px){.kedesa-conversations__shell{grid-template-columns:1fr}.kedesa-conversations__sidebar{border-right:0;border-bottom:1px solid #2b2b2b}.kedesa-conversations__list{max-height:270px}.kedesa-conversation__messages{max-height:480px}.kedesa-conversation-bubble{width:90%}}@media(max-width:520px){.kedesa-conversations{padding:0 10px;margin-top:18px}.kedesa-conversations__header{padding:18px}.kedesa-conversations__header h1{font-size:23px}.kedesa-conversation__top{align-items:flex-start}.kedesa-conversation__messages{padding:15px}.kedesa-conversation-bubble{width:94%}.kedesa-conversation__composer,.kedesa-conversation__actions{padding-left:15px;padding-right:15px}.kedesa-conversation__composer button{width:100%}}

/* Unread conversation state */
.kedesa-conversation-row.is-unread{background:#191f1b;border-left:3px solid #36c76b}
.kedesa-conversation-row.is-unread .kedesa-conversation-row__copy>strong{color:#fff;font-weight:900}
.kedesa-conversation-row__avatar{position:relative}
.kedesa-conversation-row__unread-dot{position:absolute;right:-2px;bottom:-2px;width:11px;height:11px;border-radius:50%;background:#36c76b;border:2px solid #161616;box-shadow:0 0 0 2px rgba(54,199,107,.15)}
.kedesa-conversation-row__copy>strong{display:flex;align-items:center;gap:7px}
.kedesa-conversation-row__unread-count{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:#36c76b;color:#07140b;font-size:11px;font-weight:900;line-height:1}
.kedesa-conversations__guest-note{padding:11px 18px;border-right:1px solid rgba(212,175,55,.28);border-left:1px solid rgba(212,175,55,.28);background:#1b1811;color:#d9c98d;font-size:13px;text-align:center}
.kedesa-conversations__notice{max-width:900px;margin:30px auto;padding:20px;border:1px solid #d4af37;border-radius:12px;background:#151515;color:#fff}

/* Conversation action area: centered, vertically balanced, and reliable links. */
.kedesa-conversation__actions{
    display:flex!important;
    align-items:center!important;
    justify-content:center!important;
    gap:12px!important;
    min-height:78px!important;
    padding:18px 22px 24px!important;
    border-top:1px solid #252525!important;
    background:#161616!important;
}
.kedesa-conversation__actions .kedesa-conversation-action-button{
    display:inline-flex!important;
    align-items:center!important;
    justify-content:center!important;
    min-height:40px!important;
    padding:9px 16px!important;
    border:1px solid #3a3a3a!important;
    border-radius:999px!important;
    background:#202020!important;
    color:#ddd!important;
    font-weight:800!important;
    line-height:1!important;
    text-decoration:none!important;
}
.kedesa-conversation__actions .kedesa-conversation-action-button:hover{
    border-color:#d4af37!important;
    color:#fff!important;
}
@media(max-width:520px){
    .kedesa-conversation__actions{min-height:72px!important;padding:16px 15px 20px!important;}
}

/* Reliable URL-backed conversation filters. */
.kedesa-conversations__filters a{
    display:inline-flex;
    align-items:center;
    justify-content:center;
    padding:7px 12px;
    border:1px solid #3a3a3a;
    border-radius:999px;
    background:#202020;
    color:#ddd!important;
    font-weight:800;
    line-height:1.2;
    text-decoration:none!important;
}
.kedesa-conversations__filters a:hover,
.kedesa-conversations__filters a.is-active{
    border-color:#d4af37;
    background:#d4af37;
    color:#111!important;
}


/* Conversation management actions */
.kedesa-conversation__actions {
    display: flex;
    justify-content: center;
    align-items: center;
    gap: 12px;
    min-height: 88px;
    padding: 22px 20px !important;
    text-align: center;
}
.kedesa-conversation__actions .kedesa-conversation-action-button:last-child {
    border-color: #d84a4a;
    color: #ff8b8b;
}
.kedesa-conversation__actions .kedesa-conversation-action-button:last-child:hover {
    background: #d84a4a;
    color: #fff;
}